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28 • 04 • 2020
Up Education

COVID-19 (novel coronavirus)

On 11 March 2020, the World Health Organization (WHO) declared COVID-19 a pandemic.  Since then, cases of COVID-19 (novel coronavirus) have been confirmed in New Zealand. To respond to the COVID-19 outbreak, the New Zealand Government put in place an alert system.

New Zealand has now moved from Alert Level 3 to Alert Level 2.

Under Alert Level 2 New Zealand has more freedom of movement but everyone urged to continue to ‘Play it safe’. These are the most important things that you can remember and do:

  • COVID-19 is still out there. Play it safe.
  • Keep your distance from other people in public.
  • If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
  • If you have symptoms of cold or flu call your doctor or Healthline and get advice about being tested.
  • Wash your hands. Wash your hands. Wash your hands.
  • Sneeze and cough into your elbow, regularly disinfect surfaces.
  • If you have been told to self-isolate you must do so immediately.
  • Keep a track of where you’ve been and who you’ve seen.

For more information on life at Level 2 visit the official COVID-19 website.

Important: While we will endeavour to update our website regularly with relevant information for our students and parents, please note that the Government’s Unite Against COVID-19 website should be your first port of call for health and status information.

Tertiary Education at Level 2 in New Zealand

At Level 2 tertiary education can reopen campuses while also continuing with the delivery of remote online learning.

UP Education is taking a phased approach to the reintroduction of students on-campus and is, therefore, continuing with the delivery of online learning, and starting a phased reintroduction of students on campus to progress assessment, exams and to support courses with high levels of practical requirements. We have taken this approach to ensure the wellbeing of all our students and staff.

We will be implementing public health requirements and physical distancing as appropriate for the context, and will work closely to ensure a safe environment where students can continue their learning.

At Level 2 this means:

  • UP Education is taking a phased approach to the reintroduction of students on campus
  • UP Education is continuing with remote online delivery
  • For courses with high levels of practical requirements, campuses will reopen to groups of students so they can progress essential practical elements of their learning. Students and staff that can go on-campus are required to follow relevant health and safety and contact tracing measures.

Travel information

New Zealand’s borders are still closed to almost all travellers, with the exception of New Zealand citizens and permanent residents, their partners and/or dependent children. Every person entering New Zealand must quarantine for 14 days upon arrival.

Frequently Asked Questions

What are the symptoms of COVID-19?

Symptoms of COVID-19 are similar to a range of other illnesses, such as influenza. Having these symptoms does not necessarily mean that you have COVID-19, but it is important to seek medical advice if you have them, especially if you have recently been out of New Zealand.

Symptoms include:

  • fever
  • coughing
  • difficulty breathing.

If you feel unwell, DO NOT MIX WITH OTHERS and call Healthline’s COVID-19 line or contact your GP.

Healthline has translators and interpreters available 24/7 in 150 languages:

  • Free call 0800 358 5453
  • +64 9 358 5453 for international SIMS

How can you prevent the risk of COVID-19 spreading?

COVID-19 spreads through droplets from coughing or sneezing, just like the common cold and flu. In order to prevent it spreading, we all need to take simple steps. These include:

  • Avoiding close contact with people with cold or flu-like illnesses.
  • Covering coughs and sneezes with disposable tissues or clothing.
  • Washing hands for at least 20 seconds with water and soap and dry them thoroughly:
  • before eating or handling food
  • after using the toilet
  • after coughing, sneezing, blowing your nose or wiping children’s noses
  • after caring for sick people.

Go to the Government’s COVID-19 website for more information about preventing the risk: www.covid19.govt.nz

What to do if you are concerned you have symptoms?

If you have the symptoms, and have recently been to a country or area of concern, or have been in close contact with someone confirmed with COVID-19, DO NOT MIX WITH OTHERS and call Healthline’s COVID-19 line on:

  • Free call 0800 358 5453
  • +64 9 358 5453 for international SIMS

Healthline has translators and interpreters available 24/7 in 150 languages.

If you intend to visit your GP or after-hours medical centre, phone ahead to let them know.

More health advice and virus prevention information is available on the Ministry of Health website:

COVID-19 health advice for the public – Ministry of Health

What you should do if you have visa related questions?

If students or parents have visa-related questions, they should visit Immigration New Zealand which provides updates on the visa situation through its website: Travel and visa advice – Immigration New Zealand

Will domestic or international students be charged if they need go to hospital to be tested?

As COVID-19 is now a notifiable infectious disease, treatment for people who have, or who are suspected of having, COVID-19 is publicly funded under the infectious disease exception. This covers anyone in New Zealand, regardless of visa/citizenship status or length of time in the country.

More information is available on the Ministry of Health’s website: People receiving treatment for infectious diseases – Ministry of Health

What you can you do to look after your mental wellbeing during this time?

It is natural to feel anxious as a result of COVID-19 and it is important that you take care of your mental wellbeing.

More advice for managing mental wellbeing is available on the Ministry of Health website: Managing your mental wellbeing – Ministry of Health

The Ministry of Health also offers a 24-hour ‘Need to talk?’ helpline staffed by mental health professionals. This is a free number or call or text at 1737 at any time: Need to talk? Free phone or text 1737 – Ministry of Health 

There is also an NZ Government COVID-19 support factsheet, and more information on their website: COVD-19 support factsheet – NZ Government