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Student Services


Care and support for all students

UP Education provides for the educational needs and welfare of each student.

Services on offer

  • The tutor system

    Each Foundation student  is assigned a tutor to supervise their study and provide individual guidance. As part of the learning support, student and tutor meet regularly to reflect on progress, celebrate success and overcome any challenges. Students are encouraged to develop good study habits and benefit from personalised support, to ensure they reach their  goals.

  • Parent website and community portal

    If your son or daughter is enrolled in a pathway programme, you will be kept informed about their learning progress through our parent portal.  This is a website and community portal, where parents and caregivers can find a range of information about programmes, schedules and events. It also helps parents stay up-to-date with progress.

    A unique login and password allows access into a secure site for personal information including accommodation details, daily timetables, attendance records and assessment results.

    View academic reports, check coverage and expiry dates of medical and travel insurance policies, and access student visa permit numbers and expiry dates.

  • Settling into study

    Upon arrival, a thorough orientation programme helps international students to settle in. As part of orientation, students are given an information handbook that includes homestay and accommodation guidelines.
    Students enrolling in English School or university foundation programmes, are provided with an iPad free of charge for the duration of their course. A complete set of course materials is available on the iPad.